Welcome to Zovamed. By accessing our website, booking appointments, or using our services, you agree to comply with the following Terms and Conditions. Please read them carefully.


1. General Information

These Terms & Conditions govern your use of our website, services, and any information provided through online or offline platforms.
Zovamed reserves the right to update or modify these terms at any time without prior notice.


2. Medical Information Disclaimer

All medical content on our website is provided for informational purposes only.
It should not be considered as a substitute for:

  • Professional medical advice

  • Diagnosis

  • Treatment
    Always consult a qualified doctor for medical concerns.


3. Appointment Booking

  • Appointments made through our website or phone are subject to availability.

  • Consultation timings may change without prior notice.

  • Emergency cases may be prioritized ahead of scheduled appointments.

  • Patients must provide accurate personal and medical information when booking.


4. Payments & Billing

  • Payments for consultations, procedures, or diagnostics must be made as per hospital billing policies.

  • Online payments (if applicable) are processed through secure third-party platforms.

  • Zovamed is not responsible for delays or issues caused by payment gateways.


5. Patient Responsibility

Patients are expected to:

  • Provide accurate medical and personal details

  • Follow prescribed treatment plans

  • Maintain respect toward hospital staff and property

  • Adhere to safety, hygiene, and visitation rules

Failure to follow guidelines may result in service restrictions.


6. Privacy & Data Protection

Your personal and medical information is protected under our Privacy Policy.
We do not share your data without consent except as required by law.


7. Third-Party Links

Our website may include links to external websites for reference.
Zovamed is not responsible for the content or policies of third-party sites.


8. Limitation of Liability

The hospital is not liable for:

  • Any direct or indirect damages arising from website use

  • Technical issues such as downtime, errors, or data loss

  • Misinterpretation of medical information provided online

For medical emergencies, always visit the hospital or call emergency services immediately.


9. Cancellation Policy

  • Appointment cancellations should be made in advance.

  • Procedure or surgery cancellations must follow hospital guidelines.

  • Refunds (if applicable) are processed as per billing policy.


10. Use of Hospital Facilities

  • Hospital facilities must be used responsibly.

  • Actions causing damage or disturbance may lead to penalties.


11. Governing Law

These Terms & Conditions are governed by the laws applicable in your region or country.
Any disputes will be handled under appropriate legal jurisdiction.

Zovamed
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