Welcome to Zovamed. By accessing our website, booking appointments, or using our services, you agree to comply with the following Terms and Conditions. Please read them carefully.
These Terms & Conditions govern your use of our website, services, and any information provided through online or offline platforms.
Zovamed reserves the right to update or modify these terms at any time without prior notice.
All medical content on our website is provided for informational purposes only.
It should not be considered as a substitute for:
Professional medical advice
Diagnosis
Treatment
Always consult a qualified doctor for medical concerns.
Appointments made through our website or phone are subject to availability.
Consultation timings may change without prior notice.
Emergency cases may be prioritized ahead of scheduled appointments.
Patients must provide accurate personal and medical information when booking.
Payments for consultations, procedures, or diagnostics must be made as per hospital billing policies.
Online payments (if applicable) are processed through secure third-party platforms.
Zovamed is not responsible for delays or issues caused by payment gateways.
Patients are expected to:
Provide accurate medical and personal details
Follow prescribed treatment plans
Maintain respect toward hospital staff and property
Adhere to safety, hygiene, and visitation rules
Failure to follow guidelines may result in service restrictions.
Your personal and medical information is protected under our Privacy Policy.
We do not share your data without consent except as required by law.
Our website may include links to external websites for reference.
Zovamed is not responsible for the content or policies of third-party sites.
The hospital is not liable for:
Any direct or indirect damages arising from website use
Technical issues such as downtime, errors, or data loss
Misinterpretation of medical information provided online
For medical emergencies, always visit the hospital or call emergency services immediately.
Appointment cancellations should be made in advance.
Procedure or surgery cancellations must follow hospital guidelines.
Refunds (if applicable) are processed as per billing policy.
Hospital facilities must be used responsibly.
Actions causing damage or disturbance may lead to penalties.
These Terms & Conditions are governed by the laws applicable in your region or country.
Any disputes will be handled under appropriate legal jurisdiction.