At Zovamed, we are committed to protecting the privacy and confidentiality of our patients, website visitors, and service users. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our hospital or access our website.


1. Information We Collect

We may collect the following types of information:

Personal Information

  • Name, age, gender

  • Contact details (phone number, email address, address)

  • Medical history and health records

  • Appointment details and consultation history

Non-Personal Information

  • Browser type, device details

  • IP address

  • Website usage and analytics data


2. How We Use Your Information

Your information is used to:

  • Provide medical consultation, diagnosis, and treatment

  • Schedule appointments and manage patient records

  • Improve hospital services and website functionality

  • Send updates, reminders, and health-related information

  • Ensure compliance with legal and regulatory requirements

We do not sell or share your information with unauthorized third parties.


3. Data Protection & Security

We follow strict administrative, technical, and physical safeguards to protect your data from:

  • Unauthorized access

  • Loss or misuse

  • Alteration or disclosure

Only authorized medical and administrative staff can access your records when necessary.


4. Sharing of Information

We may share your data only in the following situations:

  • With your consent

  • With doctors, specialists, or medical teams involved in your care

  • With diagnostic centers or laboratories as required

  • When required by law, court order, or government regulation

We ensure all third parties follow strict confidentiality protocols.


5. Cookies & Website Tracking

Our website may use cookies to enhance user experience and analyze traffic.
You may choose to disable cookies in your browser settings.


6. Your Rights

You have the right to:

  • Access your personal information

  • Request corrections to inaccurate data

  • Ask for deletion of certain data (where applicable)

  • Withdraw consent for communication

To exercise these rights, contact our support team.


7. Third-Party Links

Our website may contain links to external websites.
We are not responsible for their privacy practices or content.


8. Changes to This Policy

We may update this Privacy Policy from time to time.
Any updates will be posted on our website with the revised date.

Zovamed
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